🔁 Return & Refund Policy

At The Cat Cart, each product is made-to-order to reduce waste and promote mindful shopping. That’s why we offer returns only in certain cases.

🛍️ Returns & Exchanges

We only accept returns or exchanges if:

• The product is damaged, defective, or incorrect.

📌 Returns are not accepted for size or color preferences.

📦 How to Request a Return

Email us at workwithrajbir@gmail.com with:

• Your order number

• Photos of the issue

• A short description of the problem

We'll get back to you within 2–3 business days.

💸 Refunds

Refunds are issued only for:

• Damaged, defective, or wrong items

• Lost shipments (confirmed by courier)

Approved refunds are processed within 3–5 business days to your original payment method.